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Privacy Policy

1. Introduction

At Chris Hondros Photography (“we”, “our”, or “us”), accessible at chrishondrosphotography.com, your privacy and the protection of your personal data are of paramount importance. We are committed to processing your information responsibly, lawfully, and transparently in accordance with all applicable data protection laws, including the General Data Protection Regulation (“GDPR”) and the California Consumer Privacy Act (“CCPA”). This Privacy Policy outlines how we collect, use, store, and disclose your personal data and explains your rights in relation to that data.

2. Scope of This Policy and Role as Data Controller

This Privacy Policy applies to all information collected through our website (chrishondrosphotography.com), online services, and any related services or communications. For the purpose of all data processing activities described in this Privacy Policy, Chris Hondros Photography is the data controller under GDPR and the business under CCPA responsible for determining the purposes and means of processing your personal data.

3. Categories of Personal Data We Collect

We collect and process the following categories of personal data:

a. Usage Data: Includes information about how you interact with our website. This data may include your IP address, browser type and version, time zone setting, browser plug-in types, operating system, referring URL, and your activity on our site (pages viewed, time spent, session duration).

b. Account Data: Includes data that you provide when creating a user account or making inquiries via our contact forms, such as your name, email address, mailing address, and phone number.

c. Profile Data: Includes your preferences, interests, purchase history, and behavior patterns on our website related to photographic services or products.

d. Communication Data: Includes any inquiries or messages you submit to us through support forms or emails, and any related correspondence and metadata.

e. Technical Data: Includes information collected through automated technologies about the device you use to access our website, including device type, hardware model, unique device identifiers, mobile network information, system configuration, and diagnostics.

f. Transaction Data: Includes details of transactions you carry out through chrishondrosphotography.com, including payment information, billing details, product orders, and delivery addresses.

g. Preference Data: Includes records of your consent preferences regarding marketing communications, photography services, and interests you have expressed in relation to available products or offerings.

4. Legal Bases for Data Processing

We rely on the following legal bases to lawfully process your personal data:

– Consent: Where you have given clear permission for us to process your personal data for a specific purpose (e.g., subscribing to newsletters, accepting non-essential cookies).
– Contractual necessity: Where the processing is necessary to enter into or perform our obligations to you under a contract (e.g., fulfilling a purchase transaction).
– Legal obligation: Where we are required to process personal data to comply with applicable legal and regulatory obligations.
– Legitimate interest: Where the processing is necessary for our legitimate interests, provided your fundamental rights and freedoms do not override those interests (e.g., maintaining website security, detecting fraud, improving user experience).

5. Your Data Protection Rights

You have the following rights under GDPR, CCPA, and other applicable data protection laws:

– Right to Access: You have the right to request access to the personal data we hold about you.
– Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data.
– Right to Erasure: You have the right to request that we delete your personal data, subject to certain legal exceptions.
– Right to Restrict Processing: You may request that we limit the processing of your personal data under specified conditions.
– Right to Data Portability: You have the right to receive the personal data you provided to us in a structured, commonly used format and to transmit that data to another controller where feasible.
– Right to Object: You may object to processing based on legitimate interests or to receiving direct marketing.
– Right to Withdraw Consent: Where you have provided consent, you may withdraw it at any time.
– Additional CCPA Rights: California residents have the right to opt out of “selling” of personal data (we do not sell any personal data), the right to request a list of categories and specific pieces of personal information we have collected, and the right to nondiscrimination for exercising their data rights.

To exercise any of these rights, please contact us at [email protected].

6. Security of Your Data

We take your privacy and data security seriously. We implement and maintain a range of technical and organizational measures to protect your personal data against unauthorized or unlawful access, accidental loss, destruction, or damage. These measures include, but are not limited to:

– Encryption of data at rest and in transit using industry-standard protocols.
– Role-based access control and password security.
– Regular data backups and disaster recovery strategies.
– Ongoing staff data protection training.
– Secure networks and monitoring tools to detect intrusions or anomalies.

7. International Data Transfers

Your personal data may be transferred and maintained on servers located outside of your country or jurisdiction, including to countries that may not offer the same level of data protection. Where such transfers occur, we implement appropriate safeguards in accordance with applicable data protection laws, including the use of Standard Contractual Clauses approved by the European Commission, or reliance on adequacy decisions where applicable.

8. Data Retention

Your personal data is retained only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, contractual, accounting, or reporting requirements. Below is a general guide to retention periods:

– Usage Data: Up to 36 months from the date of collection.
– Account Data: Retained for the duration of your relationship with us and up to 5 years afterward.
– Profile Data: Retained as long as the user account is active and up to 2 years after account closure.
– Communication Data: Retained for 3 years following the conclusion of the communication.
– Technical and Device Data: Retained no longer than 36 months or as legally required.
– Transaction Data: Retained for 7 years post-transaction to comply with tax and accounting regulations.
– Preference Data: Retained until consent is withdrawn or the information is no longer deemed necessary.

9. Cookie Policy

Our website uses cookies and similar technologies to enhance your experience and gather essential information about visitor interactions. We categorize cookies as follows:

– Essential Cookies: Necessary for the basic functionality and security of the website; these cannot be disabled.
– Functional Cookies: Enable enhanced features and customization, such as remembering preferences and settings.
– Analytics Cookies: Help us understand how visitors interact with our site through aggregated data collection (e.g., Google Analytics).
– Performance Cookies: Monitor system performance, detect bugs, and optimize user interface responsiveness.

10. Cookie Management and Compliance

Upon your first visit to chrishondrosphotography.com from jurisdictions governed by GDPR or CCPA, you will be presented with a cookie consent banner. We request your consent to place cookies classified as non-essential. You may update your cookie preferences at any time by using the cookie settings link found at the bottom of our website. Most browsers also allow users to manage or block cookies entirely via browser settings.

11. Children’s Privacy

We do not knowingly collect or solicit personal data from children under the age of 13. If we become aware that personal data from a child under 13 has been collected without verified parental consent, we will take steps to delete such information from our servers promptly. If you believe that we may have collected data from a child, please contact us at [email protected].

12. Policy Updates

We may revise this Privacy Policy from time to time in response to changes in legal, technical, or business developments. When we make changes, we will update the policy on chrishondrosphotography.com, and where appropriate, notify you through visible banners or direct communications where legally required. Your continued use of our services constitutes your acceptance of those changes.

13. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or our processing of your personal data, you may contact us at:

Email: [email protected]

We are committed to upholding your data protection rights and maintaining compliance with applicable privacy laws, including the GDPR and CCPA. Please do not hesitate to contact us with any information security or privacy inquiries.